Shipping Policy

At ForeverNose, we do our best to process and ship your order as quickly and carefully as possible.

Processing Time

After placing your order, please allow up to 3 business days for us to process, check, and prepare your order for shipment.

During busy periods, holidays, or exceptional circumstances, processing may take slightly longer.

Delivery Time

Once your order has been shipped, the estimated delivery time is up to 9 business days.

The total estimated delivery time is therefore:

Up to 3 business days processing + up to 9 business days shipping.

In most cases, your order will arrive within this timeframe.

Track & Trace

Once your order has been shipped and tracking is available, you will receive a shipping confirmation with the available tracking information.

Please note that it may take some time for the carrier to update the tracking information.

Delays

Although we do our best to ensure orders are delivered within the estimated timeframe, delays may occur due to carriers, holidays, high shipping volumes, customs, or other circumstances beyond our direct control.

If your order is taking clearly longer than expected, please contact us at info.forevernose@gmail.com. We’ll be happy to assist you.

Incorrect or Incomplete Address

Please carefully check your shipping address before completing your order.

ForeverNose is not responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.

If you notice a mistake shortly after placing your order, contact us as soon as possible at info.forevernose@gmail.com. We will try to update the address as long as the order has not yet been shipped.

Damaged or Incorrect Order

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible at info.forevernose@gmail.com and include your order number.

If possible, please include clear photos so we can review and resolve the issue quickly.

Order Not Received

If the tracking shows that your order has been delivered but you have not received it, please first check whether the package was left with neighbors, household members, or in a safe delivery location.

If you still cannot locate your package, contact us at info.forevernose@gmail.com so we can help you find a solution.

Contact

For questions about shipping or delivery, please contact us at:

ForeverNose
info.forevernose@gmail.com